Product Description
The first portable dehumidifier on the market, weighing less than half that of other models. It has built-in wheels and a carrying handle, allowing it to be transported with little effort. With 40 pint large capacity front removable water bucket.
Read more Soleus Air CFM-40 E 40-Pint Dehumidifier with Humidistat
We purchased the Soleus CFM-40 E dehumidifier just over a year ago and it has stopped working and is out of warranty. My husband called Soleus and was told that it could be repaired at the rate of $45/hour, plus shipped to and from the repair center. That is unacceptable. A $200 dehumidifer should last more than 13 months. We are junking the machine and DO NOT RECOMMEND THIS PRODUCT.
I bought this unit last summer and used it to knock the relative humidity down to 50% when things got too muggy in the home. I must say that the unit worked well at extracting water from the air and did so silently, a nice feature when sleeping. But alas! I took the unit out last night to help painted rooms dry faster and then checked the bucket this morning only to find it bone dry! Broken, a unit that now only consumes electricity and blows air around. I get so annoyed that companies can build refrigerators that last 15 years but this product dies after only one year. I'm convinced this unit is manufactured as a throw away product in our disposable-obsessed culture.
The dehumidifier stopped working after one year and 15 days when it was out of warranty. They are not build to last.
When I saw 322 reviews for Soleus I immediately decided it must be the best. But I tend to be suspicious of products that cut silly corners such as not providing a threaded connection for a hose. So I started reading more carefully and then I discovered the guy with only 6 reviews might indeed be better. Following the herd isn't always the best way to go. But the Soleus seems like it must deserve at least 3 stars. The question is whether the Frigidaire deserves more attention. I suggest you read this, look carefully and the pros and cons of both and then decide.
These people who complain about noise apparently haven't tried my not so old Kenmore. I bought a Kenmore dehumidifier about 3 years ago and you'd think they designed it to make noise. Sometimes it wined. Sometimes rattled. Sometimes it sounded like it was grinding metal. Thank heavens it finally died. So I started reading reviews of humidifiers here, at [...] and other places. I noticed that the Soleus has by far the most reviews on Amazon, dwarfing the Frigidaire in numbers. And the Soleus is consistently praised for being quiet. That would be very important if you're going to run a dehumidifier in your living space. But, in the basement where most people put their humidifiers they just need to be quiet enough so you don't hear an intrusive level of noise through the walls and floor. The Frigidaire meets that requirement easily. On low I can't hear it at all in our living space. But I also suspect that the Frigidaire moves a lot more air on low than the Soleus. The Soleus was criticized for taking a long time to dehumidify. In fact the Frigidaire moves so much air on the low setting that you could use it as an emergency hair dryer by sitting it up on a table using the handy fold down handle on its top. You could also set it next to your drip-dry rack and hurry up the drying of those things you don't want to put in the regular dryer.
If you read these reviews of the Soleus carefully you'll find reports that some people think getting one that works properly is sort of a crapshoot. And some said that if there is a problem the customer service for the Soleus isn't that great. I didn't read anything like that about the Frigidaire. I also tend to be suspicious of products that cut corners. So, when I read that the Soleus doesn't provide threads for connecting a hose onto the water output. Duh! I said to myself, "No way!" Seems like a no-brainer to me. But maybe not providing threads saves a half dollar on the production. Anyway, after reading all those little snipes I decided that, even though the Frigidaire only got 6 reviews to the Soleus' 323 or whatever, I'd look around and see what other sights were saying about the Frigidaire. I found one sight that rated it as the best of the humidifiers. What I didn't find was anyone saying theirs stopped working after a month and a half. So I went out and bought one for myself.
After opening it up, screwing in the hose, plugging it in and pushing the 'ON" button, which took all of 3 minutes, I have come to the conclusion that if the Frigidaire just came with a video processor, a logic chip, voice capability and a means of propelling itself I might develop an affection for it. I might do so anyway. So far anyway Frigi's breath is pleasant enough. See, I've already given her a name. She's actually quite beautiful as compared for example to R2 D2. I think R2 D2 would definitely have fallen in love at first sight. As for me? As much as I'd like to just sit and look at Frigi, I am a married man and therefore feel obliged to limit such indulgences.
Bought two of these units two years ago. Worked well until the warranty expired. Then the first compressor quit, and six months later, the second unit quit. Don't buy these units based on the raves on quietness. My two units and those bought by others simply did not last.
It worked great for the first year and a half. It isn't quite as effective at dehumidifying as some units, and its settings are a bit limited, but it is very quiet compared to other units I've used.
Unfortunately after a year and a half it pretty much stopped dehumidifying... the fan runs and it pulls a tiny bit of moisture out, but at a rate an order of magnitude slower than it used to...
Reading other reviews, this is a fairly frequent occurrence.
4 stars if it is working, 1 star since it doesn't keep working.
The unit is great, but if something goes wrong, forget it. I bought mine from Amazon. It arrived with a defect. I contacted Soleus via their website and got no reply. I left a msg on their voice mail (they are West Coast so don't open until late Central time). Never heard from them. Finally called in the middle of the day only to be told that I would have to pay to have it shipped back to them. Still waiting to hear from a supervisor and now looking for the President's name and address to write a letter of disgust. Is this really any way to run a company?
My Soleus is less than 2 years old. The compressor locked up when I turned it on a couple days ago. Basically, that means it's totaled. Searching the web, I find this has happened to many people. They last for a year, 2 or 3 and then they lock up. The one year warrenty is no help. They're a great unit when they work, but my old GE costs a lot less and lasted 2x as long. I'm looking for new one but won't be considering a Soleus
The dehumidifier ceased to work properly after a month. The compressor would not turn on and it would not remove any water from the air.
Attempts to contact customer support have gone unanswered.
These items have a very high failure rate.
AVOID purchasing any Soleus products.
I just received this dehumidifier and I can't believe how quiet it is! I have a Whirlpool at work and it is so loud I can't even talk over it. We'll see how well it works in a few hours--it is very hot and humid today.
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